How to Solve the Issue of Move to iOS App Not Working

Everyone must have struggled with file and data transfers when changing to a new phone. Currently, numerous models of cell phones have introduced the feature of smartphone moving, which allows users to directly import information from the old phone to the new one. This method works well with cell phones that run the same system. So, if we want to change from an Android phone to an iPhone, how can we migrate our data? Don't worry. Apple has long since introduced Move to iOS, a feature that helps users migrate data between two systems. However, some users may find that Move to iOS is not working during the practical process. To help you solve this problem, we will provide you with 5 fixes. You can try them one by one to see which one can solve the problem.

Move to iOS Not Working

Part 1. Move to iOS Not Working Error Solutions

In this section, we'll provide you with 5 viable options for solving Move to iOS Not Working. You can check which one is best for your device and try to fix it.

Solution 1. Restart Your iPhone And Android Phone

If you find that Move to iOS keeps failing during the transfer process, try one of the most classic solutions: restarting your phone. During the process, we often encounter unknown lagging and system errors, and restarting the phone is often the most direct approach to solving such problems.

If you find that Move to iOS keeps failing during the transfer process, try one of the most classic solutions: restarting your phone. During the process, we often encounter unknown lagging and system errors, and restarting the phone is often the most direct approach to solving such problems.

To restart your iPhone, follow the steps below.

Step 1.
Press the Volume Up button. Next, press the Volume Down button.
Step 2.
Press and hold the side button until the Apple logo appears.

When the phone is turned on again, you can try the transfer again.

Restart Both Phone

Solution 2. Check the WiFi Connection on Your Phones

To migrate Android and iPhone data through Move to iOS, you have to make sure that your two phones are connected to the same WiFi. Otherwise, the data transfer won't work smoothly either. If you find that the Move to iOS transfer failed, you can check if one of your phones is connected to a different network.

To check the network connection, you need to scroll down to open the menu and check that the two devices are connected to the same WiFi.

Check Network Wifi

Solution 3. Check If Your iPhone Has Enough Storage Space

As the recipient of the data, the iPhone must have enough storage space to hold these files. If your iPhone does not have enough storage space to accept content from your Android phone, then it will also cause Move to iOS to take forever. Before starting the transfer, Move to iOS usually informs you how much storage space the data will take up. If your iPhone's storage space cannot accommodate it, consider transferring some of it first. You can also clean up the storage space of your iPhone before transferring it.

To check the iPhone storage space, follow the steps below.

Step 1.
Open Settings on your iPhone.
Step 2.
Tap General > iPhone Storage.
Check iPhone Space

Solution 4. Check the Compatibility Between Two Devices

For now, all we can tell is that Move to iOS only supports iOS devices running iOS 9.0 or higher. The version of the Android device that is the transmitter must be Android 4.0 or higher. If your device doesn't meet these two requirements, the Android to iOS migration won't work either. You may then need to consider other methods.

Therefore, you can check the models of the two devices before you start.

To check the model of the Android phone, here is what you need to do.

Step 1.
Go to Settings App.
Step 2.
Tap About phone, and you can see the system version.

To check the version of the iPhone, follow the guide below.

Step 1.
Open Settings.
Step 2.
Choose General > About.
Check Version System

Solution 5. Disable Connection Optimizer

There is a feature called Connection Optimizer on Android devices. It helps your phone's internet connection to automatically switch between WiFi and cellular networks to ensure that your internet speed is always smooth. However, this function may affect the connection between iOS and Android devices, which can cause Move to iOS to get stuck. You can turn off this feature in your Android device's settings and check again if you can transfer properly.

To turn off Connection Optimizer on Android, here are the steps you can follow.

Step 1.
Come to Settings on your Android phone.
Step 2.
Select Connections > Mobile Networks > Connection Optimizer.
Step 3.
Turn off your cellular network and disable Connection Optimizer.
Turn off Optimizer

Tip: Fix Move to iOS Stuck When Transferring WhatsApp Data

If you are stuck while using Move to iOS to transfer WhatsApp data or the transfer process never completes smoothly, you can consider some other transfer methods. Some third-party tools will also be great choices. We recommend you use Aiseesoft WhatsSync. It is a software made for Android to iPhone transfer, and you can freely choose the WhatsApp items to transfer, such as chat, documents, audio, video, and so on. It also has a helpful function that allows you to back up your data to Google Drive or a computer for emergencies. WhatsSync is quite simple to use and is perfectly safe. There is no loss of your private data during transmission.

Free DownloadFor Windows

Secure100% Secure. No Ads.

• Sync WhatsApp data from Android to iPhone, iPhone to Android, and Android to Android.

• Supports syncing all kinds of data, including documents, videos, audio, pictures, chats, etc.

• Backup your files and data to Google Drive of your computer for restoration at any time.

• Finish the transmission via USB cables or a WiFi connection at an astonishing speed.

Here are the detailed steps for transferring WhatsApp data with WhatsSync.

Step 1.
Download and install WhatsSync on your computer. Choose WhatApp on the main interface and click Start. Then, choose Transfer on the new window.
Transferr
Step 2.
Connect your iPhone and Android phone to the computer via USB cables. Click the menu next to your device's name. Choose the source and target phone.
Choose Target Source Device
Step 3.
Finally, click Transfer. And the process will begin.

Part 2. FAQs of Move to iOS Not Working

Why is my Move to iOS always stuck?

There could be several reasons for this issue. Unstable or weak WiFi connections can cause transfer interruptions, and rebooting the devices can sometimes resolve temporary glitches.

Why does my phone keep failing to transfer data?

If either the source or destination device doesn't have enough available storage space, data transfers may fail. Data transfers over WiFi or mobile networks require a stable connection. If the network connection is weak or unstable, it can lead to transfer failures. If the files you are trying to transfer are corrupted, it can cause the transfer to fail.

How long does it take to authenticate a Move to the iOS app?

The time it takes to authenticate the Move to iOS app can vary depending on several factors, including the speed of your WiFi network, the amount of data being transferred, and the devices involved.

Conclusion

In this article, we analyze the reasons that may cause Move to iOS not to work and provide 5 targeted solutions along with detailed steps for their use. We also introduce one of the best WhatsApp data transfer tools, Aiseesoft WhatsSync, in case you need it. If you have a better solution, feel free to leave it in the comment section. We are looking forward to communicating with you.

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An efficient WhatsApp transfer tool that quickly backs up and syncs all WhatsApp chats, video/audio, files, stickers, and more across iOS/Android devices and online cloud services.

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