Getting Started
Introduction
iPhone Unlocker provides five modes for you to remove the locked screen passcode, unlock Apple ID, Screen Time restriction passcode, remove MDM as well as iTunes backup encryption settings presently associated to your iPhone, iPad or iPod touch, bypass Screen Time passcode, and remove MDM from iPhone/iPad at ease.
Mode 1. Wipe Passcode
If you forget the device passcode, or your device is locked, disabled, screen-broken, the Wipe Passcode function can help you wipe the passcode on iPhone, iPad or iPod touch and make you access to your device.
Note:
1. Erasing the lock screen password will erase all your data.
2. Your device will be updated to the latest iOS version.
Step 1 Launch Aiseesoft iPhone Unlocker
Launch iPhone Unlocker, and choose the Wipe Passcode mode.
Step 2 Connect your device to computer with a USB cable
Click the Start button to start the passcode-wiping process.
Connect your device to computer with a USB cable.
Step 3 Confirm your device information
Confirm your device information before unlocking, and then click the Start button to proceed.
Step 4 Download firmware package
Then, the program will start downloading firmware package to wipe passcode. It will take some time, please wait patiently.
When the firmware has been downloaded, there will be a pop-up for you to confirm the action. Carefully read the warnings on the screen, enter "0000" to confirm, and click the Unlock button to continue.
Then, you need to click the Next button and allow the Unlocker to start wiping the screen passcode.
Make sure that your device is connected during unlocking. After a few minutes, your device screen passcode will be wiped.
Mode 2. Remove Apple ID
The Remove Apple ID mode will remove the Apple ID and iCloud account from iPhone, iPad, or iPod touch.
Note:
1. Remove Apple ID will erase all your data.
2. Please keep your device connected during the process.
3. Don't erase all content and settings on your device, or it will be linked to the original Apple ID permanently.
4. Don't use iTunes to update or restore your device, or it will be blocked from the original Apple ID permanently.
Step 1 Launch Aiseesoft iPhone Unlocker
Launch iPhone Unlocker on your computer, and choose the Remove Apple ID mode.
Step 2 Connect your iOS device to computer with a USB cable.
Connect your iOS device to the computer with a USB cable. After your device is detected, it will remind you to tap Trust on your device.
Step 3 Remove Apple ID
Click the Start button to begin the process.
Situation 1 If Find My iPhone is disabled
If Find My iPhone is disabled on your iOS device, iPhone Unlocker will directly start to remove your Apple ID. Wait for a while, your Apple ID and iCloud account will be removed.
Situation 2 If Find My iPhone is enabled
If Find My iPhone is enabled on your device, you need to reset all settings on your device. On your device, go to Settings > General > Reset. Select Reset All Settings to proceed. If you're required to enter the passcode, please enter it and confirm Reset All Settings.
If your device is running on iOS 11.4 and later versions, you need to check if the Two-factor authentication is on. When it is enabled, your trusted devices and phone numbers are used to verify your identity when signing in. If not, you should open Settings, tap your Apple ID, then Password & Security. Now find the Two-factor authentication option and turn it on. After that, come back to the program and enter 0000 to confirm.
Then, the program will detect your device model automatically. Here you need to confirm the following information: Device Category, Device Type, and Device Model. Then, hit on the Start button to start downloading the firmware package.
And it will take a few minutes to download and verify the firmware package.
When the process is complete, the Apple ID and iCloud account will be removed from your device. Now you can set up your device with another Apple ID or a new one.
Mode 3. Screen Time
With the help of the mode of Screen Time, you are able to unlock Screen Time passcode and retrieve Restrictions passcode without losing data.
Note:
1. iTunes is needed to get installed on your computer for normally scanning your device, and make sure that the version of iTunes is the latest.
2. Removing Screen Time passcode requires that Find My iPhone/iPad should be disabled first.
3. After unlocking Screen Time passcode, you need to re-set up your device without data loss.
Step 1 Launch Aiseesoft iPhone Unlocker
Open iPhone Unlocker on your computer, and choose the Screen Time mode.
Step 2 Connect your iOS device to computer with a USB cable.
Connect your iOS device to the computer with a USB cable.
Step 3 Remove Screen Time Passcode
Click the Start button to proceed.
Situation 1 Remove Screen Time Passcode on iOS 12 or later
If your device is running on iOS 12 or later, and Find My iPhone/iPad is disabled, this program will immediately starts unlocking the Screen Time passcode on you device. After waiting for a while, the Screen Time passcode will be removed.
In order to ensure that Screen Time passcode is thoroughly removed from your device, you need to follow the on-screen instructions to re-set up your device.
Situation 2 Retrieve Restrictions Passcode on iOS 11 or Earlier
If your device is running on iOS 11 or Earlier and your iTunes backup is not decrypted, you are able to retrieve Restrictions passcode directly. But if your iTunes backup has been encrypted, you need to enter the password to decrypt the backup to continue.
Recovering the Restrictions passcode will take a few seconds, please wait patiently. After that, you can reset your Restrictions passcode.
Mode 4. Remove MDM
If you want to access all features on your iPhone and remove MDM from your iPhone without losing data, you can use the Remove MDM mode.
Step 1 Run Aiseesoft iPhone Unlocker
Please launch Aiseesoft iPhone Unlocker after downloading and installing it on your computer.
Step 2 Select Remove MDM
Next, you can go to the Remove MDM button directly.
Step 3 Connect iPhone/iPad to Computer
After that, please use a USB cable to connect your iOS devices to your computer and tap Trust on your iPhone/iPad.
Once your device is connected to the computer successfully, you will see a screen like an image below. Later, click the Start button to remove MDM.
Step 4 Remove MDM from iPhone/iPad
If your device didn't turn on Find My iPhone/iPad, MDM would automatically be removed. Then your device will restart automatically, and you can use your iPhone/iPad without restrictions.
If your device turns on Find My iPhone/iPad, the program will guide you to turn off Find My iPhone/iPad: open Settings on your device, click your Apple ID name, select Find My, and turn off Find My by inputting your Apple ID password. After turning off, the program will remove MDM from your device.
Note:
During turning off Find My on your device, Aiseesoft iPhone Unlocker won't collect any information from your device.
Mode 5. Remove Backup Encryption Settings
If you want to check, synchronize and update iPhone/iPad/iPod backup via iTunes but forget the iTunes backup password, you can utilize the Remove Backup Encryption Settings.
Note:
1. The password restrictions to manage your backups and change passwords on iTunes will disappear after you complete the removal.
2. If you have enabled iTunes to encrypt local backup before you start removing the password, all the encrypted backups will not be lost and changed.
3. Find My iPhone/iPad should be toggled off first to support password removal.
4. Do not open and use iTunes during the whole process in case of any errors.
5. Your iOS device needs unlocking and connecting to the computer for all settings.
Step 1 Launch Aiseesoft iPhone Unlocker
Download and install Aiseesoft iPhone Unlocker based on your computer models. Then enter the Remove Backup Encryption Settings mode.
Step 2 Connect your Device to the computer via a USB cable
Plug the USB cable connecters into your iOS device and computer. After your device is detected, tap Trust on the screen to go on.
Step 3 Remove backup encryption settings
Follow the on-screen tips and click the Start button to begin the process.
Situation 1 Your iOS device is locked
If your iPhone, iPad or iPod Touch is locked, there will be a request to unlock your device first in the notification window. Unlock your device to ensure the connection.
Situation 2 Find My iPhone/iPad is on.
If you have enabled Find My iPhone or iPad on your mobile devices, you need to disable the setting on your device first. Go to Setting > General > Transfer or Reset iPhone > Erase All Content and Settings. Follow the instructions to confirm the reset.
Situation 3 Find My iPhone/iPad is off.
If you have turned off Find My iPhone/iPad on your device, please remember not to open iTunes during the removal. And this program will restart your device automatically during the process.
It may take a few minutes to remove backup encryption settings.
When the process is done, your iTunes backup encryption settings will be removed from the device. And you are free to set up a new backup and change the iTunes backup password.
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