How to Use Aiseesoft WhatsSync

Introduction

Aiseesoft WhatsSync allows you to transfer WhatsApp data between devices, back up WhatsApp data, and restore the backup to your device with ease. It supports both iOS and Android devices. Read through the guide and learn how to use Aiseesoft WhatsSync.

Part 1. Transfer WhatsApp Data between Devices

Step 1. Download and Install WhatsSync

Download and install Aiseesoft WhatsSync and launch it on your computer. In the main interface, choose WhatsApp and click the Start button.

Step 2. Select Transfer

To transfer WhatsApp data from one device to another, click the Transfer option.

Step 3. Connect Your Devices

Connect your iOS or Android devices via USB cables or use a wireless connection (for Android only).

Connect iOS Device(s)

For iOS users, after connecting an iOS device with the USB cable, unlock your iPhone, tap Trust This Computer on your iOS, and then enter your screen password. Then, your iPhone will be connected to your computer successfully.

Note: This feature requires iTunes to be installed on your iOS device. If you haven't installed it, please download the latest version of iTunes from Apple's official website.

Connect Android Device(s)

For Android users, after the USB connection, tap Allow when the "Allow USB debugging" prompt appears. If the "Allow USB debugging" prompt doesn't show on your device, please re-plug your Android phone and go to Settings > Developer options, turn off USB debugging, and turn on USB debugging again.

Next, an installation prompt will appear on your Android phone. Tap the Install button to install the MobieSync app.

After the installation, tap the Go to authorize button to allow MobieSync to access all files. Finally, click the Next button to continue.

Step 4. Select the Source and Target Devices

Click the dropdown arrow beside your device name to choose the source and target devices.

Step 5. Transfer WhatsApp Data

Click the Transfer button. Currently, the transfer process will replace the WhatsApp data on the target device. If you want to keep the data, click the Backup button or click Continue to transfer data directly.

Transfer WhatsApp from iOS to iOS

Step 1 Make sure your iPhone devices are unlocked and Find My iPhone is disabled.

Step 2 WhatsSync will check whether you have installed WhatsApp. Then, you need to enter your iTunes passcode in WhatsSync and enter password on your iPhone to continue transferring.

Step 3 Wait for a while to let WhatsSync backup WhatsApp data from the source device and transfer it to the target device.

Step 4 A prompt will appear and you need to log in to any WhatsApp account. Please log in to WhatsApp and click Logged in. Continue.

Step 5 When it finishes, you will see the success prompt and you can see the transferred WhatsApp data after your iPhone restarts. Click the Completed button and choose to keep or delete the WhatsApp backup data on your computer.

Transfer WhatsApp from Android to iOS

Step 1 To transfer data successfully, please disable Find My iPhone. After the devices are connected, let WhatSync check the WhatsApp state on your Android device. Follow the guide in WhatsSync to check whether you have turned off end-to-end encrypted backup in WhatsApp. (Open WhatsApp on your Android phone, go to Settings > Chats > Chat backup, and tap the Back up button.)

Step 2 Make sure you have turned off end-to-end encrypted backup. If you have turned it on, please turn it off first and turn it on again. Click the Next button in WhatsSync to continue.

Step 3 Open WhatsApp on your Android phone, tap End-to-end encrypted backup and choose Use 64-digit encryption key instead.

Step 4 Click Next in WhatsSync and follow the instructions to generate your 64-digit key on your Android - tap Turn on and tap Generate your 64-digit key. After the key is generated, please remain on this interface on your Android and click the Scan button in WhatsSync. If it fails to scan the key, please enter it manually.

Step 5 On your Android phone, tap I Saved My 64-digit Key > Create > Backup to create the end-to-end encrypted backup.

Step 6 Click Next in WhatsSync and it starts backing up WhatsApp data from the source device.

Step 7 Log in to any account on WhatsApp on the target device. Otherwise, the WhatsApp data will be empty after restoration. Next, click Logged in. Continue.

Step 8 It will start to transfer the WhatsApp data from the Android phone to the iOS device. After a while, the WhatsApp data will be transferred successfully. Your iOS device will restart immediately, and you can view the transferred WhatsApp data.

Transfer WhatsApp from iOS to Android

Step 1 WhatsSync will automatically check the WhatsApp state on your iOS device.

Step 2 Enter your screen password on your iPhone to continue transferring WhatsApp data. Then, WhatsSync will start backing up WhatsApp data from your iOS device.

Step 3 The transferring process requires you to install the WhatsApp app on your Android via MobieSync. Tap Allow on your Android to install WhatsApp and follow the guide in WhatsSync to grant permissions for WhatsApp. During the process, please keep MobieSync in the foreground.

Step 4 Open and log in to WhatsApp on your Android.

Step 5 Re-open WhatsApp and click the Next button in WhatsSync. It takes a while to restore WhatsApp data to the target device. After it's done, a prompt will appear on the WhatsSync interface.

Step 6 Download and install the latest WhatsApp on your Android and log in. Tap Continue and allow WhatsApp to access your contacts, photos, and other media. Next, tap the Restore button to restore your WhatsApp messages and media.

Transfer WhatsApp from Android to Android

Step 1 Wait for a while to allow WhatsSync to check whether you have installed WhatsApp on your source device.

Step 2 Open WhatsApp, go to Settings > Chats > Chat backup > Backup to check whether you have turned off end-to-end encrypted backup. If you have turned it on, please turn it off.

Step 3 Click the Next button in WhatsSync and follow the steps to turn on end-to-end encrypted backup. If it's turned on, please turn it off and turn it on again.

Step 4 Click Next in WhatsSync and use a 64-digit encryption key to back up the data on your Android. (Tap End-to-end encryption key and tap Use 64-digit encryption key instead)

Step 5 Move on to the next step in WhatsSync and generate a 64-digit encryption key on your Android by tapping Turn on > Generate your 64-digit key. Let your Android stay on the 64-digit encryption key interface and click the Scan button in WhatsSync.

Step 6 On your Android, tap I Saved My 64-digit Key > Create > Backup. Then, it takes a while to back up WhatsApp data from your source device.

Step 7 To transfer WhatsApp data successfully, you need to install WhatsApp Messenger on the target device. Do not log in after the installation.

Step 8 If you have logged in to Google Drive, please log out and disconnect WhatsApp Messenger to transfer data accurately. After the disconnection, click the Disconnected button to continue. If you have never used Google Drive, click Never Used Google Drive.

Step 9 Open WhatsApp on your target device and follow the guide on the WhatsSync interface to enter the encryption key and restore WhatsApp data.

Step 10 After a while, the WhatsApp data will be successfully transferred to your target Android device.

Part 2. Back up WhatsApp Data

Step 1. Connect Your Device(s)

Click WhatsApp in the main interface and choose Backup. Connect your iPhone or Android via a USB cable, or try the wireless connection to connect your Android device.

Step 2. Select the Device

Select the device you want to back up by clicking the dropdown arrow. Click the Backup button. If it is the first time you are backing up, you will be prompted to select a backup storage path.

Step 3. Back up WhatsApp Data

Back up WhatsApp data on Android

Step 1 Open WhatsApp on your Android, go to Settings > Chats > Chat backup > Backup, and make sure you have turned off end-to-end encrypted backup. If you have turned it on, please turn it off and turn it on again.

Step 2 Click the Next button in WhatsSync. On your Android, tap End-to-end encrypted backup and tap Use 64-digit encryption key instead.

Step 3 On your Android phone, tap Turn on and choose Generate your 64-digit key. Stay on the interface and click the Scan button in WhatsSync. The 64-digit key will appear in WhatsSync.

Step 4 In WhatsApp on your Android, tap I Saved My 64-digit Key > Create > Back up.

Step 5 WhatsSync will start backing up your WhatsApp data from your Android.

Step 6 After it finishes, you can view the backup data in the Restore list beside the Backup feature.

Back up WhatsApp data on iOS

Step 1 If your iOS device has turned on iTunes encrypted backup, please enter the iTunes password in WhatsSync to turn it off.

Step 2 If your iOS is higher than iOS 13, you need to enter your screen password on your iPhone. For users with devices with iOS 15.7.1 or higher, you need to enter the password again.

Step 3 Next, WhatsSync starts backing up WhatsApp data from your iPhone. Once the backup is done, you will see a prompt indicating that the backup is successful. To view the backup files, you can go to the Restore list, which is next to the Backup option.

Part 3. Restore WhatsApp Data

Step 1. Choose Restore

In the main interface, select WhatsApp and click the Restore option.

Select the backup from the Restore list and click Restore at the bottom.

Step 2. Connect Your Device

Use a USB cable to connect your iOS or Android device to your computer, or try the Android wireless connection, select the target device by clicking the dropdown arrow, and click Restore.

Step 3. Restore WhatsApp Data to Your Device

Restore WhatsApp Data from Android to Android

Step 1 Install WhatsApp on the target device, but do not log in to WhatsApp after the installation.

Step 2 It takes a while to process and restore WhatsApp data. If you have used Google Drive before, please log in to Google Drive and disconnect WhatsApp Messenger to restore data accurately. If you have never used Google Drive, simply click Never Used Google Drive and continue.

Step 3 Follow the guide on WhatsSync to restore WhatsApp data on your Android device.

Step 4 Enter the 64-digit encryption key in WhatsApp and click OK to continue.

Step 5 Wait for a while to allow WhatsSync to analyze and reconstruct data. After it finishes, you will see the prompt indicating a successful transfer.

Restore WhatsApp Data from iOS to Android

Step 1 Install WhatsApp according to the prompt on your Android, and give permissions for WhatsApp.

Step 2 Follow the guide in WhatsSync to log in to WhatsApp.

Step 3 Go to Settings > Apps > WhatsApp > Permissions, and turn on Storage/Photo & videos permission.

Step 4 Next, WhatsSync will process and restore WhatsApp data, which may take a while.

Step 5 If you have used Google Drive, please log in to Google Drive, disconnect WhatsApp, and click the Disconnected button. If you've never used it, click Never Used Google Drive to continue.

Step 6 Wait for a while and you can view the transferred WhatsApp data.

Restore WhatsApp Data to iOS

Step 1 To restore WhatsApp data successfully, you need to turn off Find My iPhone on your target device first.

Step 2 WhatsSync needs some time to process WhatsApp data.

Step 3 Log in to any account on WhatsApp on your target device. Otherwise, the WhatsApp data will be empty after restoration.

Step 4 Wait a while, and the WhatsApp data will be successfully restored on your target iPhone. Your iOS device will restart automatically. After that, you can check the restored data.